Frequently Asked Questions
Did I pay member-price or regular price?
Premium member's receive 10% off all products. Currently the site doesn't show comparisons between the original retail and member's pricing, there are two ways to know if you're shopping with the discounted price:
1. Take a look at the retail price of any product BEFORE logging into make sure you see the difference in price. Once you login with your membership login you should see your discounted member price.
2. When you checkout and click show on "Order summary", the products will have (members-only) written below the product name.
Does my annual membership automatically renew?
Yes, your membership will renew annually on the date you signed up and made a payment for Premium Membership. Renewing by paying each year is not available.
How soon will I receive my package?
1-3 days with USPS Priority Shipping. Free shipping in US for orders of $69 or more.
How do you source?
With our mission to improve people’s health by providing premium, natural Korean foods, Kim’C Market only offers the best quality food from the finest producers in Korea. All of our offerings have passed 12 internal criteria including taste, producer’s reputation, sourcing of ingredients, and brand philosophy.
I'd like to suggest some products. Whom should I contact?
We are open to any suggestions as we want to make the best available for our customers. Please contact info@kimcmarket.com for your recommendations and a representative will follow up.