At Kim'C Market, we are committed to helping our Kim'C Market Family live a healthy life by providing premium products and exceptional customer service.  The way we ship is important for us to ensure the quality of the food items stays intact.  

As these pre-order products are frozen, we will be shipping these items to you overnight in an insulated shipping box with dry ice to make sure the Pollack roe and rice cake stay frozen.  In doing so, the shipping material and shipping costs are extremely high.  We did not want to sacrifice the quality of the product by choosing a cheaper shipping option.  We had to make a hard choice by implementing a shipping charge for these pre-order items.  We will be charging a shipping fee of 40-100% on your order according to the shipping zone and we will cover the rest.  Thank you for your understanding of this circumstance.